COVID-19 Protocol & Process
At The Marylebone Foot Clinic, the health and safety of our people and patients is of the utmost importance.
What we are doing to keep you safe:
- We are continuously monitoring developments in respect of COVID-19 and are following the advice and guidance of Public Health England, the Government and The College of Podiatry.
- We have ensured all patients are pre-screen before attending face-to-face appointments, which have been scheduled in advance, prior to attending the clinic.
- We also offer telemedicine services.
- The appointments are scheduled with at least 30-minute gaps in between each patient for cleaning and disinfection time of all surfaces and floors- this aims to promote social distancing and reduce any bioburden.
- Appointments can be scheduled following a telephone consultation and questions pertaining to the corona virus will be asked before the appointment can be booked and on the day of the appointment prior to your arrival. The questions include:
- Your age, medical history, and pharmacotherapy.
- Do you have a continuous cough? Do you have a high fever? Have you had a loss of taste and smell? Have you had diarrhoea?
- Have you been in contact with anyone who has the above-mentioned symptoms?
- If your appointment is booked upon arrival to our premises your temperature will be taken, and we will ask you to:
- Use hand sanitiser, wear a mask and wash your hands.
- Sign a consent form pertaining to face-to-face treatment during the corona virus pandemic period. Please note and be aware that privacy and confidentiality is of the utmost importance to The Foot Clinic. However, in the event that a patient attending the premises came into contact with someone who has developed Covid-19 during their visit- including the clinician, their information would have to be disclosed to the test and trace service and this may require a compulsory 14 day isolation period.
- Protective face mask will be dispensed if you do not have one.
- The clinician will be wearing PPE, this includes a mask, apron and gloves.
- A visor will be worn by both the patient and clinician for aerosol procedures.
- The Foot Clinic uses disposable instruments.
- We offer a one-way system into the clinic.
- What we would like you to do to help us reduce the risk, communicate openly during your telephone consultation (prior to attending the clinic), use a tissue when coughing and sneezing (or using your sleeve if you don't have a tissue - not your hands), washing your hands regularly and thoroughly with soap and hot water or using a sanitiser gel and of course if you feel unwell, stay at home, contact us and avoid coming to the clinic.
- We encourage all patients to continue to follow advice from Public Health England and to go online to nhs.uk or call NHS 111 if you think you may have the virus.